Exporting or deleting your data
You can download a full copy of your data at any time, and permanently delete your account whenever you choose. Both are available from Settings → Privacy & Data, on every plan, with no exceptions.
How do I export my data?
From Settings, choose Privacy & Data, then Export My Data. LetEmily prepares a JSON file covering your profile, teams, meetings, notes, follow-ups, and everything else tied to your account, and downloads it to your device.
What can I see about my own data before exporting?
The same page has a data summary you can expand, covering account information, team and work data, AI usage, and activity and technical data, and a log of who has accessed your data and when, including anything from an administrator on your account.
How do I delete my account?
From Settings, choose Privacy & Data, then Delete My Account. You will see exactly what gets deleted before you confirm anything, and deletion cannot be undone, so exporting your data first is worth doing.
- Go to Settings, then Privacy & Data.
- Select Delete My Account.
- Read what will be deleted, then select "I Understand, Continue."
- Type DELETE MY ACCOUNT exactly as shown to confirm.
- Your account is deleted and you are signed out.
What exactly gets deleted?
Everything tied to your account, permanently:
- Your profile and account information
- Every team you manage and every team member you have added
- All meetings, notes, and follow-ups
- Your Ask Emily conversation history
- Feedback and survey responses
- Integration connections and settings
Can I object to specific kinds of processing instead of deleting everything?
Yes. You can unsubscribe from marketing email from the link in any marketing email, manage cookie preferences from the same Privacy & Data page, or email privacy@letemily.com to request a restriction on processing.