Frequently asked questions
What LetEmily is, who it is for, and what it will and will not do. Where the honest answer is no or not yet, it says so.
The basics
What is LetEmily?
LetEmily is people management software built around a simple problem: a manager can care about every person they lead and still be unable to hold every commitment, goal, worry and open conversation in mind at once. Emily, the intelligence inside LetEmily, holds that context instead, gathered from your meetings, notes, follow-ups and reflections: keeps it connected across months, and brings back the parts that deserve your attention before your next conversation.
Why is it called LetEmily?
Because of the sentence managers keep saying to themselves. "I can't possibly remember all of this." "I need to know where we left off last time." "Six 1:1s tomorrow and no time to prepare." Every one of those has the same answer: let Emily. She takes the cognitive overhead wrapped around managing people, so the manager keeps the part that actually requires a human.
What does "attention multiplier" mean?
It means expanding what a manager can keep track of without expanding what they have to hold in their head. A manager's attention is finite and constantly being pulled between delivery, meetings, hiring, incidents and everyone on the team. Emily keeps paying attention to the human context while the manager is busy elsewhere, and returns it when it becomes relevant again, so the limit on how well you can support someone is no longer how much you happened to remember that week.
Who is LetEmily for?
People managers who run regular 1:1s and care about developing the people they lead: team leads, first-time managers, engineering, product and design managers, directors leading through other leaders, and founders who manage directly. It is a single manager's workspace rather than an HR system or an executive reporting tool.
What problem does LetEmily solve?
Attention, not memory. Helping someone develop takes continuity across months, and a manager's week destroys it: context arrives in fragments, a goal mentioned in a 1:1, a promise made in passing, a change nobody wrote down, and it competes with everything else demanding attention until it quietly disappears. Emily keeps that context alive while you are focused somewhere else, so what you do for someone in June can build on what they told you in March.
How does LetEmily help me become a better manager?
By keeping an honest record of how you actually led, which nothing else does. The weekly reflection shows where your attention really went, who you have not had a real conversation with, what you committed to and whether you closed it, and what keeps recurring across the team. It never grades you: Emily shows facts and things worth noticing, and the judgment about what they mean stays yours.
How does LetEmily work?
You connect a calendar and capture short notes and follow-ups as your week happens, including from inside Slack. Emily attaches each one to the right person, assembles it into a prep brief before your next 1:1, resurfaces follow-ups that are aging, points out threads that have gone quiet or themes that keep recurring, and produces a weekly reflection across your whole team.
What category of software is LetEmily?
Leadership context and 1:1 meeting preparation software. It sits alongside people-management tools rather than in HR systems, performance platforms, or employee engagement survey products. People often search for it as an AI management assistant, though that undersells the part that matters: Emily works from the accumulated context of your real team, not from general advice.
Is it an HR system?
No. LetEmily is a manager’s workspace for understanding and supporting their own team. It is not an HRIS, an engagement survey, a performance-ranking system, or an employee-monitoring platform, and it produces no organisation-level reporting.
Who is Emily?
Emily is the intelligence inside LetEmily, not a separate product and not a chatbot you have to visit. She works from the leadership context you have already gathered: assembling prep briefs, resurfacing follow-ups that are slipping, surfacing patterns in your weekly reflection, and: on the Pro plan: answering plain-language questions drawn from your own team context. Emily is not the manager: she does not rank people, judge performance, make personnel decisions, message your team, or act on your behalf.
Is Emily just an AI chatbot for managers?
No, and the difference is not the model. A general-purpose assistant can tell you how to run a good development conversation. Emily can tell you that Priya asked for architecture work in March, that you said you would get her into design reviews, and that it is still open. The accumulated context of your actual leadership history is what makes her useful, and it is the thing a blank chat box does not have.
What it does and does not do
What does Emily actually notice on her own?
Specific, checkable things drawn from your own material: commitments that are overdue, meetings coming up with nothing prepared, people you have not documented a conversation with in about three weeks, themes that keep recurring across recent notes, someone whose recent history looks different from the fortnight before it, and progress you captured but never acknowledged. Each one is a prompt to look, not a conclusion. Emily never tells you what it means about a person.
Does LetEmily record or transcribe meetings?
No. It does not join calls, capture audio, or produce transcripts. It reads your calendar to know a meeting is happening and works from short notes you write yourself.
Does Emily send messages to my team?
No. She never messages, emails, or schedules anything on your behalf, and she does not speak for you. Reminders go to you.
Does LetEmily monitor or score my team members?
No. It does not track your team's activity in other tools, read their messages, measure their output, rank them, or label anyone as on-track or off-track. Emily works from what you as their manager chose to write down, and shows it back to you as facts rather than verdicts.
Does LetEmily score or evaluate me as a manager?
No. There is no leadership score, rating, or grade. It reports what happened: who you spoke to, what is still open, what you committed to, and leaves the interpretation to you. The philosophy is "here is something worth noticing", not "here is how you are doing".
Does LetEmily replace employee engagement surveys?
No. Engagement survey platforms measure sentiment across an organisation and report it to HR and executives. LetEmily holds one manager's context about their own team and does not produce engagement scores or organisation-level reporting.
Does LetEmily replace leadership training or coaching?
No. Training and coaching teach you what to do; LetEmily does not teach you anything. What it does is keep the record straight between one conversation and the next, so the habits you are trying to build have something to hold on to, a feedback framework does not help if you cannot recall whether you already gave the feedback.
Is LetEmily a task manager?
No. It tracks commitments in the context of the person you made them to and surfaces them before your next conversation with that person. It is not built to run project work.
Do I have to write notes myself?
Yes, briefly. Calendar meetings flow in automatically, but the substance of a conversation only exists if you capture a line about it. Emily can only help with context she has. One line is enough, and you can save it from inside Slack without opening the app.
What does LetEmily integrate with?
Microsoft Outlook Calendar, Google Calendar, and Slack. Calendars bring meetings in automatically; Slack is used to capture notes and follow-ups and to receive your own reminders.
Privacy and data
Is my team's data used to train AI models?
No. LetEmily does not train AI models on customer data. It is used only to serve you inside your own workspace.
Is this employee surveillance?
No. Emily has no visibility into what your team does, no activity tracking, no message reading, no productivity measurement, no access to their tools. Her entire view of a person is what you, their manager, wrote down about your own conversations with them. She pays attention to context so that you can pay attention to people; she does not watch anybody.
Can my team see what I have written about them?
Not by default: your notes are your own workspace. The exception is the introduction form, which a team member fills in themselves. Notes should still be written as though the person might one day read them.
Can I export or delete my data?
Yes. You can request a full export of your data or permanently delete your account and its data from your settings.
Which third parties are involved?
A small number of providers, each receiving only what it needs: OpenAI for AI features, Postmark for email delivery, and Stripe for billing. LetEmily does not sell data or share it with advertisers.
Is LetEmily SOC 2 or ISO 27001 certified?
Not currently. Data is encrypted in transit and at rest with strict access controls, and export and deletion are available on request, but LetEmily does not hold a third-party security certification today and does not claim one.
Plans and getting started
Is LetEmily free?
There is a free plan with no credit card required, covering people profiles, meeting notes you write yourself, follow-up tracking, calendar and Slack connections, and weekly reflection. Pro is $9.99 per month and adds Emily’s AI meeting prep, Ask Emily, and deeper leadership trends. Your history is unlimited on both plans; Pro is what reasons across it.
What do I actually get by upgrading to Pro?
More of the thinking handled for you. Free gives you the record, the notes, commitments and history are all there and yours to read. Pro adds the part where Emily works over that history: the AI prep brief before a 1:1, Ask Emily for plain-language questions against your own team context, deeper trends over time, and the daily morning briefing. The difference is between having the context and having someone paying attention to it.
Is there a plan for a whole management team?
A Team plan with a shared workspace, organisation-wide trends, and admin controls is listed as coming soon. It is not available today.
How long before LetEmily is useful?
Two to three weeks. The first prep brief is thin because Emily has nothing to work from yet, the product becomes useful as real context accumulates, which is worth knowing before judging it on day one.
Can I cancel anytime?
Yes. On a paid plan you can cancel whenever you like, keep access to the end of the billing period, and return to the free plan automatically. Your data is preserved either way.
Still have a question?
Anything not covered here, ask us directly, or read the pages these answers are drawn from.